Shipping and Return Policy

RETURN POLICY

Shyvr Luv is committed to 100% customer satisfaction.If you are unsatisfied for any reason, you may return your purchase within 30 days of the date we shipped the order from our facility. 

1. Email Kevin@shyvrluv.com or Dan@shyvrluv.com   returning product for any reason other than shipping damage, cost of shipping is the responsibility of the buyer and buyer may choose the carrier of their own choice. 

2. We DO NOT accept any returns after 30 days from the date it shipped from our facility.

3. If you believe your product was damaged during shipping in any way, we require that you email either Kevin@shyvrluv.com or Dan@shyvrluv.com within 7 calendar days from when you receive the order. If the item was damaged due to shipping. We will issue a pre-paid shipping label to you via email. We will work quickly to resolve the issue and have a new item sent to you as soon as we receive notification that your product was returned.

4. To CANCEL an existing order that has not shipped email Kevin@shyvrluv.com or Dan@shyvrluv.com immediately so we can stop processing and refund your payment. If the order has shipped already you will need to return the products (at your expense) and we will refund the cost of product once we have received it back to our facility.

5. All refunds will be notified by email once the refund transaction has been processed so buyer can keep a copy for their records.

SHIPPING POLICY

Due to the extremely small work force of our company, Shyvr Luv has a shipping schedule we stick to, it is pretty simple and straight forward. If you have any questions about the shipping schedule please email Kevin@shyvrluv.com and he will get back to you within 24 hours.

 

PLEASE REMEMBER TIMES ARE BASED ON PACIFIC STANDARD TIME USA

All orders received between 12:01pm Thursday and  noon Monday will be shipped on Tuesday Morning. 

All orders received between 12:01pm Monday and noon Thursday will be shipped on Friday Morning.

All orders are shipped via USPS.

 

PRICING FLAT FEE PER COST OF ORDERS

$1-$10 orders is a $4 shipping fee

$11-$49 orders is an $8 shipping fee

Free Shipping all orders of $50 or more